All articles

Website, Online Account and Programs

What are the benefits of placing orders through a registered account?

With a registered account, you will have complete access to your order history, your address book, and more.

I don’t remember my password for my online account, how can I reset it?

You may reset your password online. If you are still having trouble you may contact us via email, phone or and we can send you a password reset form.

My promotional code is not working? What should I do?

There are a few things you can check. The only promotional codes we offer are posted on jpeterman.com. If you found a promotional code on another site, it is not valid. You can also check to make sure the code has not expired and that you have items