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Saturday 8:00 am to 6:00 pm (EST)
Sunday 10:00 am to 4:00 pm (EST)

JP Outfitters

There are a few things you can check. The only promotional codes we offer are posted on jpeterman.com.&#xA0;If you&#xA0;found&#xA0;a promotional code on another site, it is not valid. You can also check to make sure the code has not expired and that you have items&#xA0;that are&#xA0;eligible for the promotion. If you are still having problems applying the code to your online order just call us (+1 888-647-2555) and we will be happy to assist you.

There are a few things you can check. The only promotional codes we offer are posted on jpeterman.com. If you found a promotional code on another site, it is not valid. You can also check to make sure the code has not expired and that you have items

My promotional code is not working? What should I do?

Website, Online Account and Programs

About Us

About J Peterman

What are your operating hours?

I live outside of the United States, how can I get in touch with you?

What forms of payments do you accept?

General Questions

What are the benefits of placing orders through a registered account?

I don’t remember my password for my online account, how can I reset it?

How can I sign up to have catalogs sent to me?

I prefer to shop online, how can I be removed from your catalog mailing list?

Catalog

Are your sizes true to size?

Who makes your products?

I have never bought from you before. How can I be sure the item is going to fit?

I love your drawings, but can I also see a photograph of the item?

Product and Sizing

Women's Size Chart

Men's Size Chart

Hat Size Chart

Size Charts

How can I check the status of my backorder items?

What is your return policy?

What is your return policy on Last Chance items?

What is your return policy on an Altered item?

I have a gift that I need to return, what are my options?

I lost my shipping label, how can I get a new one?

Can I exchange an item for a completely different item?

I recently bought an item that is now on sale, what is your policy?

How do I return or exchange an item

Return, Policy and Order Status

How quickly will my order ship after it is placed?

How can I get my order to ship out on the same day that I place the order?

Do you ship internationally?

Do I have to use the shipping label that you provided?

Shipping & Delivery Information

Shipping

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My promotional code is not working? What should I do?Updated 10 months ago